Indianapolis Funeral Services & Cemeteries

Crown Hill Funeral Home & Cemetery

Contact details

700 W 38th St

Indianapolis IN 46208

317-925-3800

Opening times

Mon.8:30 am - 5:00 pm
Tue.8:30 am - 5:00 pm
Wed.8:30 am - 5:00 pm
Thu.8:30 am - 5:00 pm
Fri.8:30 am - 5:00 pm
Sat.8:30 am - 5:00 pm
Sun.8:30 am - 5:00 pm
Pros
  • Full disclaimer, I've never buried a loved one here so I have no idea how any of that happens...
  • However, this cemetery is beautiful and nicely kept up...
  • It is full of trees, sculptures, and is just overall a lovely quiet place in the city...
  • Everyone I've interacted with here from the security guards to the guys who weed-whack around the headstones has been really nice...
  • The paved roads are nice and smooth, but you can get kind of lost if you're not careful...
Cons
  • Too bad her husband was freaked out about the fact that we took pictures in a cemetery...
  • Just copy paper poorly folded...
  • Very unprofessional and unpolished...
Service & Staff
  • Generations of my family are buried at Crown Hill Cemetery, so it was a HUGE disappointment to discover that the staff--or nearly everyone I spoke to, that is, (and I had to speak to a lot of people)--is disorganized, discourteous, and basically clueless when it comes to customer service...
  • The meeting to determine where my mother would be placed in the family plot was disorganized, our salesperson was late and left the meeting several times for unexplained and long periods of time...
  • I thought I would be done with Crown Hill staff...
  • I was grateful to finally have someone who might have an answer for me, but as soon as I hung up I decided I would give this new Crown Hill employee a call, since she was someone at the operations end instead of the sales end...
  • The new Crown Hill employee explained that the stone hadn't been installed because I hadn't paid for the installation...
Prices
  • I needed to pay Crown Hill to pour a foundation for the stone...
  • Finally, today I called the company from which I purchased the stone and I was told that they called Crown Hill in 4/8 and were told by Crown Hill that Crown Hill had not received a payment to pour the foundation, so Crown Hill refused delivery!
  • (Note: -Crown Hill did install the vase that I also paid for on 2/28, so obviously someone got the message that payment was received...
  • I had to bust down the door to make the payment in the first place, and now some people at Crown Hill knew I had paid but the key people apparently did not...
Summary
  • I finally called the director of sales, and he found me another salesperson who would take my check for pouring the foundation and installing an in-ground vase...
  • I highly recommend seeing the cemetery in the fall while the leaves are changing, although, I can't wait to see what everything looks like with snow covering the ground...
  • I would highly recommend checking out the cemetery, even if it is just to take a stroll...
Rating
Average user rating - 78 out of 100.

317-925-3800 reverse phone lookup

  • Phone 317-925-3800 owned by Crown Hill Funeral Home & Cemetery, Funeral Services & Cemeteries in Indianapolis, IN.
  • Crown Hill Funeral Home & Cemetery address: 700 W 38th St, Indianapolis, IN, 46208

How to call Crown Hill Funeral Home & Cemetery from abroad:

+1 317 925 3800

Dialing formats:
  • 317-925-3800
  • 3179253800

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Accepts Credit Cards