Durham

The UPS Store

Contact details

2608 Erwin Rd Ste 148

Durham NC 27705

919-383-1400

Opening times

Mon.8:00 am - 5:00 pm
Tue.8:00 am - 5:00 pm
Wed.8:00 am - 5:00 pm
Thu.8:00 am - 5:00 pm
Fri.8:00 am - 5:00 pm
Sat.Closed
Sun.Closed

Opening times not confirmed.
Pros
  • I called UPS and Maury was amazing...
  • They were great...
  • Very fast and easy, nice staff...
  • I was pretty excited about this UPS store because I ship things quite often and they're the closest to my new house and offer a Duke discount which was great...
  • I'm sorry but when your job is to look at addresses all day I would hope that you get pretty good at knowing the difference between a From: and To: field and hopefully don't need me to find your mistake...
Cons
  • He seemed like a nice enough guy but I would not have expected a store owner to be so poorly versed in customer service and its clear that he was teaching his employees to be the same so I'd rather drive a little bit further to somewhere where hopefully they're a bit better at proofreading their own work...
Service & Staff
  • I did not know UPS had this service...
  • Horrible service horrible store...
  • Take the extra couple minutes and go to another store...
  • BUT, the UPS label clearly put the delivery address as my home address so it was clear that the employee had put the From: address that was on my label into the To: field on the computer...
  • That trip turned into a pretty loud argument with the store owner who never once apologized for his employee's mistake but instead told me I should take responsibility for not having proofread the employee's work before leaving the store...
Prices
  • Then refused to pay out on the insurance for their screw up...
  • I pay $20 to ship a pretty light box to NJ which seemed like a lot but it is what it is shipping is expensive only to find that same box lying on my doorstep the next day having been delivered to me by UPS...
Rating
Average user rating - 48 out of 100.

919-383-1400 reverse phone lookup

  • Phone 919-383-1400 owned by The UPS Store, Notaries, Shipping Centers, Printing Services, Notary located in Durham, NC.
  • The UPS Store address: 2608 Erwin Rd Ste 148, Durham, NC, 27705

How to call The UPS Store from abroad:

+1 919 383 1400

Dialing formats:
  • 919-383-1400
  • 9193831400

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Business info
Accepts Credit Cards